Hôtel Zahrat Souss emblem

Everything worth knowing before you arrive

The notes below describe how the house actually works rather than how a booking summary describes it. Where a detail depends on availability or on the rate you choose, we say so, because a hotel beside a bus station learns quickly that a clear answer given in advance is worth more than a pleasant surprise on arrival.

Arrival and departure

Check-in begins at 12:00 in the afternoon and check-out runs from 12:00 to 12:30, which suits the coach timetables that most guests are working around. The front desk is staffed twenty-four hours a day, so an arrival at three in the morning is expected rather than tolerated - tell us roughly when you expect to reach Inezgane and someone will be waiting with a key. If your onward journey leaves long after checkout, ask about leaving luggage at reception for the day.

Families, children and pets

Children of all ages are welcome, and the large double room with its two twin beds is the one families take most often. Cribs and extra beds can usually be arranged but are subject to availability, so they are worth requesting at the time of booking rather than on arrival. Pets are allowed on request according to the supplied listing; confirm directly with the front desk before you travel so that the right room is set aside for you.

Around the property

A lift serves the upper floors, which matters more than it sounds when you are carrying a week of luggage after a long drive. Housekeeping cleans and resets every occupied room daily, free Wi-Fi covers the property rather than just the lobby, and CCTV monitors the common areas and the exterior. The building is non-smoking in the mezzanine lounge, and reception will point you to where smoking is permitted.

Parking and the airport shuttle

Public parking is listed as available on site for a fee, and because the surrounding streets are busy with market and terminal traffic, arriving by car is much easier if you have confirmed a space in advance. An airport shuttle to and from Agadir–Al Massira is listed as available for an additional charge. Both rates change from time to time, so contact the hotel directly for the current price and for availability on your dates.

Booking, payment and cancellation

Rooms are reserved through our reservation partner, where the conditions that apply to your stay are displayed before you confirm. Booking and cancellation terms depend on the accommodation and rate you select, and a flexible rate and a saver rate will not behave the same way if your plans change. Read the conditions shown during booking, and if anything is unclear, telephone the front desk before you pay rather than afterwards.

Talking to the front desk

Staff answer in Arabic, Tamazight, French and English, and they are the fastest route to anything this page cannot settle: a quieter room away from the terminal, a late meal after the kitchen has slowed, a reliable taxi fare to Agadir, or advice on which counter at the bus station sells the ticket you need. Telephone or email before your stay and the answer will be waiting when you arrive.